The Link  below is used when a Departmental Learning Administrator is requesting an employee be able to manage courses, manage rosters, and or manage reports for ELM (Enterprise Learning Management by Oracle).


1. Department's Learning Administrator or if this is a new request the New Learning Admin's Manager completes the System Access Request Service Request
2. Ticket is opened with SFEmployeePortalSupport@sfgov.org and forwarded to the Training Group directly
3. Access is granted upon completion of Understanding SF Learning Course.

Link for Request: https://sfemployeeportalsupport.sfgov.org/catalog/request_items/153