Purpose of this Article: This solution article provides a list of known problems related to the implementation of the May 2022 PeopleSoft Update Project for SF People & Pay and SF Learning. The article provides a description of the known problem, recommended workaround if available, and status.
Audience: All SF People & Pay and SF Learning Users
Author: Alexis Cruz Eusebio
Version/Update Date: 1.0 / 5/8/2022
Open Problems as of 8 a.m. May 11
System | Problem | Impacted Roles |
Date Identified |
Priority | Status |
SF People & Pay, Time & Labor |
Description: Punch Timesheet grids do not highlight appropriately. This issue is strictly user experience-related without impact on Punch Timesheet functionality. Workaround: None available |
Punch Timekeepers and Payroll Staff responsible for managing Punch Timesheets | 12/1/2021 | Low | No Solution |
Resolved Problems as of 8 a.m. May 11
System | Problem | Impacted Roles |
Date Identified |
Priority | Date Resolved |
SF People & Pay, Time & Labor |
Description: AM0035 Combined Leave Balance Report and AM0050 Employee Leave Balance Report are unavailable due to performance issues. Workaround: Urgent requests for either report can be submitted through the SF People & Pay Support Request. |
Department Payroll Teams | 5/10/2022 | High | 5/11/2022 |
Questions?
If you have questions or find that the SF Employee Portal systems are not performing as expected, please submit one of the service requests below.
- SF People & Pay issues – SF People & Pay Support Request
- SF Learning issues – SF Learning Support Request
- All other systems including SF Employee Portal – Report an Incident