How to Load a SCORM file 

Purpose: This solution article will walk you through loading a SCORM file to SF Learning.


Step 1: Log into the SFTP server: https://sfftp.sfgov.org


Step 2: Enter the log-in credentials. Please note: each department has two log-in credentials - one to load files into the testing environment, and one to load files into the production environment.


Step 3: Once you are logged in, click on the “Upload” button to find your SCORM folder. Please ensure that your SCORM files are zipped, or else the load will not be processed.



Step 4: Locate your zipped folder and click on the “Open” button to load the file.



Step 5: You will then see a row for your loaded file.



Step 6: Wait 5 – 30 minutes for an automated email to be sent to the designed distribution list for your department. The email sent for a load to the testing environment will look similar to the one below.   Please notice the link in the body of the auto-generated email. An indicator that the file loaded for the testing environment is the wording EL92TST, highlighted below



Step 7: The same process is made for SCORM uploads to the production environment, except a different userID and password is used. The auto-generated email will be slightly different, and looks similar to this email. Notice the use of ELPRD instead of EL92TST.



Step 8: After receiving the email with the link, you will need to enter the link into the Maintain Classes section of SF Learning. Click on the Learning Administrator tile.



Step 9: Click on Maintain Classes.



Step 10: After selecting your class, click on the Learning Components tab



Step 11: Click on the edit button for the web-based learning component for the class. If one hasn’t been created yet, please click on the “Add Component” button.



Step 12: When adding your SCORM link, please choose “SCORM12” as your compliance type and copy and paste the link you received in the auto-generated email.


Step 13: After entering the link, click on the “Manage Content” button.


Step 14: Click on the “test content” button


Step 15: Lastly, click on the Launch link to see how the video works in SF Learning.