Interface Transmission Tips

 

This document contains some preventive measures(PM) in avoiding common problems when sending/receiving interface files to/from PeopleSoft Financials System.


Basic operating rules of the DT Secured FTP (SFTP) server

  1. Inbound interface to SFTP server


A. Once the file is successfully transmitted, it will be moved to PeopleSoft for processing. Therefore, your SFTP client software may receive a verification error because there is no file to verify when the transmission is completed.

B. Refrain from retransmitting(PM1) the same interface file repeatedly if you do not see the file in your inbound folder. Create a ticket(PM2) by emailing User Support at sfemployeeportalsupport@sfgov.org or follow (c).

C. Department can request to receive transmission status via email notification by providing an Outlook email distribution group(PM3) to FSP User Support Team. With an email distribution group, the department has full control of who receives the notification when personnel changes. Make sure the distribution group is configured to send/receive emails outside of your organization. See below sample option:



            D. If WinSCP is your SFTP client software, please disable(PM4) temporary transfer filename. Navigate to Options -> Preferences -> Transfer -> Endurance to reconfigure your tool. See below screenshot.

  

2. Outbound interface from SFTP server


A. Once the file is picked up by the department, it will be deleted immediately from the server.

B. Department can request to receive transmission status via email notification by providing an Outlook email distribution group(PM5) to FSP User Support Team.