Systems Support

Purpose: Attached is the Customer Identification Form that departments will use for adding new customers or modifying existing customer records in Accounts ...

Proccessing Deposits and Payments Purpose: This article provides an overview of deposits and payments and specific processes for creating and main...

Purpose: In this article you will find attached:  Excel Spreadsheet required for Deposit Uploads into the Financials & Procurement system...

Purpose: This document provides an overview of process to review and update AR deposits from the CityWide Wire Account. Date: 7/11/17 Version: 1.0

Purpose: This document provides information on how to review the payment statuses. Date: 11/08/19 Author: Alvin Cheung Version: 2.0

Correcting or Deleting Deposits and Direct Journals not Posted to GL   Purpose  This document provides instructions on how to...

Correcting Chartfield Values for an AR Direct Deposit Posted to GL   Purpose This document provides instructions on how to correct...

Creating Accounting for a Direct Journal Purpose: This document provides instructions on how to create accounting for a Direct Journal and mark it ...

Creating a Maintenance Worksheet Purpose: This job aid covers the steps to create a Maintenance Worksheet.  The maintenance worksheet is...

Creating a Payment Worksheet Purpose: This job aid covers the steps to create a Payment Worksheet. Applying Payments to Open Items via Pay...