Please see video and steps for logging into SF Employee Portal 

These instructions assume that you have already registered for Multi-Factor Authentication (MFA)

If you have not please access How to Register for MFA as a Current User article.



Overview

The City and County of San Francisco is using an Active Directory to manage logins and access to the SF Employee Portal and PeopleSoft system. 


1. To access the login page, start at the following web page:   www.sfgov.org/sfemployee

2. Click "SF Employee Portal Employee Login" tile.


Notes for Username:

Your username is the Employee ID/DSW (Disaster Service Worker) number found on the back of your employee badge. This same credential is used to log into your computer and email systems.


Notes for Password Requirements 

As this system is linked into the citywide directory, you will use the same password as your computer or email login.

To maintain a high level of security, passwords must be complex and are required to be changed frequently. Passwords require:

  • 1 Upper case letter
  • 1 Lower case letter
  • 1 Special Character, including @ ! # $ % ^ & * (do not use the / or \ )
  • 1 Number
  • 10 or more characters long

You will be required to change your password every 90 days and you cannot reuse your last 7 passwords. Remember, a secure password means secure data in our systems.

If you get locked out of your account or cannot log in, contact the Department of Technology's help desk at:

  • 628.652.5000
  • dtis.helpdesk@sfgov.org

3. Enter your Employee/ID and Network Password

4. Click the "Agree and Sign" button


5. You will be prompted to use one of the Multi-Factor Authentication (MFA) methods to verify your identity:

                     a. Use the Mobile App you previously downloaded
                     b. Secure code sent to your phone if you entered a mobile phone#
                     c. Respond to security questions that were previously setup

6. You may also choose to "Trust this device for 30 days" which will defer the need for additional MFA challenges for a month on your current device.

7. Once you verify your identity you will arrive at the SF Employee Portal



Logged In Notes:

Congratulations! You now have access to a wide variety of information about you, your pay, benefits, timesheet (Employee Links) and relevant applications (Work Links) used in your daily workflow.


End users are able to login to the SF Employee Portal 24/7. Please note that system maintenance and large processing jobs occur overnight, so the system may be slower at these times.

Limited Access mode for Power Users is during payroll processing weeks from Wednesday at 5pm through Friday at 7am. Payroll processing occurs the week after the last day of the pay period.

There may be additional times when the system is unavailable or in read-only mode. Refer to the Alerts tab on the SF Employee Portal Home page to get information about system availability.