User Access

How To Log Into the SF Employee Portal for Current Users
Please see video and steps for logging into SF Employee Portal  These instructions assume that you have already registered for Multi-Factor Authentication...
Tue, Sep 28, 2021 3:39 PM
How to keep my web browser up to date
Why You Need to Update Your Browsers Website Compatibility Just like software, new website technologies are often only supported by newer browsers. As...
Thu, Mar 31, 2022 2:56 PM
How to reset your SF Employee Portal password or multi-factor authentication (MFA) information
Overview: These steps and video are designed for users who have already setup Multi-Factor Authentication (MFA) and need to update their Password, Email Add...
Thu, Jan 6, 2022 2:48 PM
How to Register for MFA as a Current User
Please see the following video and steps for current users that have never registered for Multi-Factor Authentication (MFA) Overview The...
Thu, Dec 30, 2021 3:22 PM
How to log into the SF Employee Portal for the first time
The video and instructions are intend for New User first time log in. Overview The City and County of San Francisco is using an Active Direc...
Thu, Dec 30, 2021 3:23 PM
How to clear browser cache
What is cache and why should I clear it? Each time you access a file through your web browser (Firefox, Chrome, etc.), the browser saves (i.e. caches) da...
Fri, Apr 1, 2022 11:36 AM
How to Use New PeopleSoft Back Buttons
A labeled back button above the Navigation Collection is now available in PeopleSoft, allowing you to navigate back to the previously visited item.  For exa...
Thu, Mar 31, 2022 2:53 PM
Timeout Sessions for Multiple Windows and Tabs
Opening multiple windows or tabs within a window and leaving a window or tab idle (no user activity) will time out your session in the middle of a transacti...
Thu, Mar 31, 2022 2:55 PM
How to Access Features that Require an Additional Password
The system features below require that you enter your Citywide Active Directory (CWAD) password even if you are already logged into the SF Employee Portal. ...
Tue, Apr 5, 2022 11:50 AM
Pop-Up Blocker Issues
Purpose of this Article: Information on how to configure browser to allow pop ups. Audience: All Users Author: Training Version/Update Date: 2.0 / 06/02/2020
Tue, Apr 5, 2022 11:50 AM