The SF People & Pay Department Power User System Access Request (SAR) service request is intended for Human Resources and Payroll System Access Approvers (SAAs) to update system access on behalf of Department Power Users. Department Power Users are users who require the SF People & Pay link to complete their daily HR and Payroll tasks.

 

It is the responsibility of HR and Payroll SAAs to thoroughly review system access requests and ensure that access requested is appropriate based on the user’s functional responsibilities. SAAs must also submit requests to remove system access when a user is reassigned to a new position within the Department and Power User access is no longer needed in the employee’s new position in the same Department. A user's SF People & Pay Power User access will be removed when an employee moves to another City Department. Access to SF People & Pay will not be provisioned until the receiving Department's SAA submits a new SF People & Pay Department Power User SAR.

 

Users must complete required courses based on requested system access before a request for access can be submitted. Please forward the How to Enroll into SF People & Pay and Payroll Academy Courses solution article to your user if they require instructions on self-enrollment. 

 

The SF People & Pay Department Power User SAR service request is available only to HR and Payroll SAAs and located in the System Access Folder of our SERVICE CATALOG.

 

If you are not currently an HR or Payroll SAA and would like to submit a system access request, please contact an existing SAA within your functional area to submit the HR and Payroll System Access Approver Designation service request to designate you as your department’s HR and/or Payroll SAA.

 

Completing the SF People & Pay Department Power User SAR Service Request

 

System Access Approvers can only request system access within their own functional area.

  • HR SAAs can only request a user’s access to HR data
  • Payroll SAAs can only request a user’s access to Payroll data
  • If you’re an SAA requesting access for both functional areas, you’ll have the ability to attest that the SAA from the other functional area has reviewed and approved the SAR

Requesters cannot request system access for themselves. 

 

Courses available for selection are only those that are applicable for your user’s Department. For example, if your user is a new Payroll Clerk from a time interface department, CON0TL20 Managing Time for Department Payroll Staff will not be available for selection, as this course is intended only for Direct Time Entry/Self-Service Time Entry Departments.

 

 

Step 1. Functional area SAA must complete the System Access Approver Information section of the SAR.

  • The selected functional area drives the list of system access you can request. For example, if you select ‘HR System Access Approver,’ you will only be able to select HR-related system access.
  • Access to PS20 PeopleSoft Fundamentals will always be available for selection regardless of selected functional area, since this course is a pre-requisite for all other required courses.

 

  • If you are an SAA for only one functional area and are requesting access to both HR and Payroll information, enter the name of the other SAA in the Other System Access Approver’s First and Last Name field.

 

  • Certify that all SAAs named on the form have thoroughly reviewed and approved the system access requested.

 


Step 2. Complete the Power User’s Information section to provide information about the Power User requesting system access.

  •  If you select No, Confidentiality Form Attached, please acknowledge that you have attached confidentiality form and attach it to your request.

 

 


Step 3. Review the list of system access to indicate whether to Add or Remove the user’s functional access.

 

Human Resources System Access

 

  • There is no required SF People & Pay training for access to View and Update Disciplinary Tracking Data. Requests must be reviewed and approved by the Department Personnel Officer before the request is submitted. Please refer to the Department of Human Resources Standard Operating Procedures for information about tracking disciplinary data.

  

Payroll System Access

System access request to Payroll information in SF People & Pay will be forwarded to CON Payroll for review and approval.

  • CON0TL10 Managing Time for Interface Payroll Departments and CON0TL20 Managing Time for Department Payroll Staff require the completion of Payroll Academy courses. See the SF Payroll Academy solution article for more information about the required Payroll Academy courses.

 

Step 4. If you unable to select or locate a certain type of system access that your Power User requires, please describe your request in the Non-Standard Request section of the SAR. Note you may be asked to provide approvals.

 

Step 5. Certify that your employee has reviewed the PS20 PeopleSoft Fundamentals Knowledge Article and completed the HR and Payroll courses required based on requested system access.

 

Attach your user’s proof of course completion if they completed the required course for the first time. The SF Employee Portal Support Team can verify previous course completions.

 

 

Step 6. To submit your request, click the:

  • Attach a file link to include your supporting documents.
  • Add cc link to copy a team member.
  • Place Request button to submit your request.

 

 

You will receive an emailed confirmation when your ticket is submitted. The SF Employee Portal Support team will contact SAAs if we have questions about the submitted SAR. We will resolve your ticket when we complete updating the requested Department Power User access.

 

 

Questions?

If you have questions about submitting an SF People & Pay Department Power User SAR, please submit an SF People & Pay Support request.