The IT Designation for POI Request service request is intended for the department’s Human Resources System Access Approver (HR SAA) or an existing Designated IT Staff for POI Requests to designate a new Department IT staff authorized to submit requests to create, modify or inactivate POI records for contractors and other non-employees that need access to City technology.
A maximum of two designations are allowed per department. If your department designations are at capacity, please indicate who should be replaced. Note that HR SAAs also have the authority to submit POI requests.
The IT Designation for POI Requests service request is located in the System Access Folder of our SERVICE CATALOG, and available only to HR SAAs and current Designated IT Staff for POI Requests. Requesters cannot place requests for themselves. If your current Designated IT Staff for POI Requests is scheduled to leave your department, please ensure they designate a new staff member in their place before their departure. If the current designee is unavailable, an HR SAA may designate the replacement Designee.
Completing the IT Designation for POI Requests Service Request
Step 1. Complete Requester Information.
Step 2. Complete New IT designee’s information
Indicate Name of Designee Being Replace. Please enter first and last name of the previous designee. If you do not know, please write “Do not know” and the team will provide you with the department’s current designees.
Step 3. To submit your request, click the:
- Add cc link to copy a team member.
- Place Request button to submit your request.
You will receive an emailed confirmation when your ticket is submitted. The SF Employee Portal Support team will contact the Requester if we have questions about the submitted request. We will resolve your ticket when we complete the update to your requested Designee.
Questions?
If you have questions about submitting an IT Designation for POI Requests, please submit an SF People & Pay Support request.