Purpose: The purpose of this job aid is to help users set Outlook as the default email client. This will cause Outlook to open automatically when clicking linked emails inside of communications and documents.


Follow these steps to configure your Windows OS settings to open email links in Outlook by default:

  1. Open Search – Type "Apps & Features" in the Windows search bar and press Enter.
  2. Go to Default Apps – In the Apps window, navigate to the Default Apps section.
  3. Set Default Email App – Click on Email, then select Outlook from the list.

Once completed, email links in communications should now open a new email window in Outlook.