Purpose of this Article: This solution article provides step-by-step instructions on how to view and update your emergency contact information and preferences.

Audience: All City & County of San Francisco and Superior Court Employees

Author: Alexis Cruz Eusebio

Version: 2.0

Last Update: 3/28/2026



Read below for instructions on how to view and update your emergency contact information and preferences.


City & County of San Francisco and Superior Court employees can view and update your emergency contact information and preferences by navigating to the SF | My Portal site and following the steps below. 


Step 1. Navigate to the SF | My Portal site. When prompted, log in using your Identity and Access Management (IAM) credentials. Proceed to Step 2a or 2b.





Step 2a. Click the Update My Information link under Employee Essentials. Proceed to Step 3.





Step 2b. Click the SF My Hub widget under Quick Links. You may have to click All if you have not accessed SF My Hub recently or favorited the tile. When you arrive at your SF My Hub homepage, click the My Information tile. Proceed to Step 3. 





Step 3. Click Emergency Contacts.




Step 4. The Emergency Contact page is where you can view and update your emergency contact information. Click the + button to add a new emergency contact, or the > icon next to the name of the emergency contact you wish to edit.






Step 5. See below to add a new a new emergency contact:

  • Enter their Name and Relationship. 
  • Click the Preferred checkbox if they are your primary emergency contact. 
  • Click the Add Address button to add your emergency contact's address. 
  • Click the Add Phone Number button to add different types of phone numbers for your emergency contact. 
  • Save your new emergency contact, or Cancel to leave the page without saving your entry.




Step 5. See below to edit an existing emergency contact:

  • Edit their Name and Relationship
  • Update the Preferred checkbox to designate or remove them as a primary emergency contact
  • Click the > button to edit your emergency contact's address
  • Click the Add Phone Number button to add different types of phone numbers for your emergency contact
  • Click the > button next to the phone number type you wish to edit
  • Save your changes, or Cancel to leave the page without saving your entry




Step 6. Beginning March 30, 2026, in addition to identifying your emergency contacts, you can also indicate whether you'd like your emergency contact to be notified if you are arrested or detained at your worksite or during work hours. Click the Arrest or Detention sliding button to indicate your preference.

  • A 'Yes' in the checkbox indicates that you DO want want your emergency contact to be notified if you are arrested or detained at your worksite or during work hours
  • A 'No' in the checkbox indicates that you DO NOT want your emergency contact to be notified if you are are arrested or detained at your worksite or during work hours
  • Contact preference for Death, Medical Emergencies, and Absent w/o Official Leave default to 'Yes' and cannot be changed





This concludes the instructions on how to view and update your emergency contact information.




Questions?

For questions about SB 294 compliance, please reach out to Adam Young from DHR’s Policy Division at [email protected]. Contact [email protected] for all other questions.




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