Reprinting a Billing Invoice

Purpose: This job aid explains the procedure for reprinting a finalized billing invoice.


Step 1: On the Financial homepage, select the Billing tile.

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Step 2: The Bill Entry Search page will appear by default. In the Billing Analysis folder, select Bills Invoiced.

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Step 3: On the Bills Invoiced page, we’ll enter the 10-digit customer ID associated with the bill we want to reprint. For this example, we’ll enter ‘1000001644’ and click Search.

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Step 4: Select the invoice(s) to be reprinted, then click the Reprint Invoices button.

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Step 5: The Invoice Reprint Overrides dialog box will appear. In the Output Destination section, select Web then click OK.

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Step 6: Make a note of the process instance and click OK.

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Step 7: Navigate to the Process Monitor. One option is via the right hand NavBar.

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Step 8: Click the Refresh button periodically until the Run Status and Distribution Status show Success and Posted, then click the BIJOB19 link.

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Step 9: In the Process Detail dialog, click on the BIGIVCPN link.

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Step 10: Click the View Log/Trace link.

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Step 11: Click the .PDF file link. 

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Step 12: Done! The invoice(s) will open in a new browser window or tab, which allows us to save it as a PDF. Here is the output from this example where we selected two invoices:

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