Purpose of this Article: This solution article provides information about your My Health Benefits homepage and the tiles available to all employees.

Audience: All Employees of the City & County of San Francisco, Superior Court, Community College District, and Unified School District

Author: Alexis Cruz Eusebio

Version: 1.0

Last Update: 4/21/2025



Welcome to your My Health Benefits homepage where you, a City & County of San Francisco, Superior Court, Community College District, or Unified School District employee can access your benefits-related data and update your benefits coverage information following a qualifying life event. This solution article provides a brief explanation of the tiles that allow you to access your My Health Benefits homepage features. Please note that Open Enrollment will not be addressed in this solution article, as information regarding this process will be available on the Health Service System's website during the Open Enrollment period.



For instructions on how to access SF My Hub, please see our How to access your My Health Benefits homepage solution article.




What you'll find on your My Health Benefits homepage




Across the top of your My Health Benefits homepage is a blue Banner that contains:

  • Top Left - branding logos for our SF My Hub homepage, which resides in the SF People & Pay system.
  • Top Center - My Health Benefits homepage label. 
  • Top Right - you'll find the following icons:
    • Home icon that allows you to return to your SF My Hub default homepage. 
    • Notifications icon that alerts you of system messages
    • Action List or hamburger menu that allows you to sign out or add a page to your favorite



Tiles to data and transactions


Your My Health Benefits homepage contains tiles that will take you to pages that allow you to view and update your health benefits-related information. While some tiles take you to a single page where you can access a specific feature, others will take you to a page that holds a Navigation Collectio(Nav Collection) of pages that permit you to move from one page to another to view and access functionally similar features. 


Below is a list containing a brief description of tiles that are available on your My Health Benefits homepage. We will also provide you links to solutions articles with information about the features available under each tile.


The Benefits Summary tile takes you to the Benefits Summary page, where you can review your current benefit plans, as well dependent information.

How to view a summary of your benefits and dependent information under the Benefits Summary tile



The Benefits Statement tile takes you to a page that summarizes your benefits information, contributions, and other relevant information..

Information about your Benefits Statement tile



The Life Events tile takes you to the Life Events page, where you can update your benefits coverage information following a qualifying life event.

Information about the Life Events tile



The Benefits Attachment tile takes you to a list of supporting documents you have uploaded.

Information about Benefits Attachment tile


 


The Race and Ethnicity tile takes you to a page where you can add race and ethnicity information for yourself and your dependents.

How to update race and ethnicity information for yourself and your dependents under the Race and Ethnicity tile



IconAI-generated content may be incorrect.The Hire/Rehire Benefit Enrollment tile appears only for newly hired or rehired employees, who are eligible for benefits enrollment.


How to access the Hire/Rehire Benefit Enrollment tile






Additional Information


Benefits Enrollment for Hires and Rehires - Newly hired and rehired employees will see the Hire/Rehire Benefit Enrollment tile in their SF My Hub homepage so they can enroll into their health benefits. Step-by-Step instructions are available on the Health Service System website.

Open Enrollment - Open Enrollment is not addressed in this solution article. Step-by-step instructions will be available on the Health Service System's website during the Open Enrollment period.

More information about the health benefits enrollment process is available on the Health Service System website.



Questions?

Refer to the other related solution articles below for more information. You can also contact us at [email protected].




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